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DK10032015-ServiceDesign-01 DKANE 10/03/2015 REPRO FREE Organiser of the first ever Service Design Master Class in Cork Heather Madden in the CIT Wandesford Quay Gallery In conjunction with Irish Design. As part of one of the design challenges participants split into groups and explored all aspects of Coffee retail. The event that provided participants with the tools to understand their current “customer” journeys and redesign those customer experiences in order to deliver a positive outcome every time. Pic Darragh Kane
DK10032015-ServiceDesign-01 DKANE 10/03/2015 REPRO FREE Organiser of the first ever Service Design Master Class in Cork Heather Madden in the CIT Wandesford Quay Gallery In conjunction with Irish Design. As part of one of the design challenges participants split into groups and explored all aspects of Coffee retail. The event that provided participants with the tools to understand their current “customer” journeys and redesign those customer experiences in order to deliver a positive outcome every time. Pic Darragh Kane
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DKANE 10/03/2015
REPRO FREE
Organiser of the first ever Service

Design Master Class in Cork Heather Madden in the CIT Wandesford Quay Gallery In conjunction with Irish Design.
As part of one of the design challenges participants split into groups and explored all aspects of Coffee retail.
The event that provided participants with the tools to understand their current “customer” journeys and redesign those customer experiences in order to deliver a positive outcome every time.
Pic Darragh Kane
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